Privacy Policy

This Privacy Policy describes the types of information Transportation Compliance Service LLC (“we”) collects from and about you when you visit our website, (“Site”). This Privacy Policy also explains how we may use and disclose such information, as well as your ability to control certain uses of it. By using the Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not, please do not use the Site.

Information Collection

Information You Provide

We collect personal information from you when you choose to share it with us. The personal information we collect may include your name, address, email address, telephone number, tax ID or social security number, and, if you make a purchase from us, a credit/debit card number or other financial information. We may also collect additional information from you as desired or needed to communicate and process applications and documents on your behalf with the Federal Motor Carrier Safety Administration (“FMCSA”) and to provide you related services that you purchase from us (collectively, “Covered Services”).

Information Automatically Collected

We may use cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), or other technologies to collect certain information about visitors to our Site and interactions with our emails and online advertisements, and to allow us to keep track of analytics and certain statistical information which enables us to improve its Site and provide you with more relevant content and advertising on our Site and other sites. For example, we may automatically collect certain non-personal information from you, including but not limited to your browser type, device type, operating system, unique device identifier of any of your computer(s) or device(s) that are used to access the Site, software version, Internet Protocol (“IP”) address, geolocation, phone model, phone operating system, and the domain name from which you accessed the Services. We also may collect information about your use of the Site, including the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit. We may also use third party advertisements to support our Site. Some of these advertisers may use technology such as cookies, web beacons, pixel tags, log files, or Flash cookies when they advertise on our Site, which may send these advertisers information including your non-personal information.

Tracking Options and California Do Not Track Disclosures

Certain parts of our Site may require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences. Our system may not respond to Do Not Track requests or headers from some or all browsers.

Combination of Information

We may combine the information we receive from and about you, including information you provide to us, information that we obtain form you or about you to provide you Covered Services, and information we automatically collect through our Site.

Information You Provide

We may use the information we collect from and about you for any of the following purposes:

  • To respond to your inquiries, fulfill orders, provide you with Covered Services, and contact and communicate with you;
  • To verify your identity;
  • To develop new products or services and to conduct analysis to enhance current products and services;
  • To review the usage and operations of our Site and improve our content, products, and services;
  • To provide you with customized Site content, targeted offers, and advertising on the Site, or via email, phone, text, or other means;
  • To market products and services to you, and to contact you with information, newsletters and promotional materials from us or on behalf of our partners and affiliates;
  • To use your data in an aggregated non-specific format for analytical and demographic purposes;
  • To address problems with the Site or our business;
  • To manage our telecommunications networks;
  • To protect the security or integrity of the Site and our business;
  • To meet legal and regulatory requirements;
  • As otherwise described to you at the point of data collection;
  • To use and disclose your credit/debit card information only to process payments and prevent fraud

Information Sharing

We may disclose the information we collect from and about you as follows: (1) with our affiliated companies; (2) to our third party service providers that provide business, professional or technical support functions for us, including to the extent necessary or desirable to provide you the Covered Services; (3) to our select partners, affiliates, and other third parties that we believe may have offers of interest to you; (4) as necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party; (5) to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (6) with the FMCSA and other entities as desirable or necessary to provide you the Covered Services; and (7) as described to you at the point of collection. We may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses. Also, we may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.

Service Providers

We may contract with third party service providers to perform functions related to the Site. These service providers will have access to your information needed to perform their business functions, but we do not authorize them to use or share that information for other purposes.

Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request please contact us by using the “Contact” form on this Site. You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Non-affiliated third parties are independent from us and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.

Links to Other Websites

The Site may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.

Children’s Privacy

We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen. If we learn that a child under the age of thirteen has provided personally identifiable information to the Site, it will use reasonable efforts to remove such information from its files.

Data Security

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors; however, we cannot guarantee our security measures. When you enter sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

Data Storage

Your personal information may be stored on servers in the United States and is subject to the laws of the United States, where the data protection and other laws may differ from those of other countries. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.

If You Have Questions

If you have any questions about this Privacy Policy or the practices described herein, you may contact us using the “Contact” form on this Site.

User’s Acceptance of This Privacy Policy

By visiting the Site, you signify your acceptance to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

Revisions to This Statement

We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Site. Your continued use of the Site following the posting of changes to these terms means you accept these changes.